HOUSTON, Texas (KTRK) — A scheduled walk-in service at the IRS Taxpayer Assistance Center in southwest Houston didn’t go as planned on Saturday.
Hundreds of people stood in line outside the center on South Gessner, hoping to get help with their taxes before Monday’s filing deadline.
Instead, the center closed early, and people were left to wait outside.
“We see people coming and leaving and beating on the door and acting like a fool,” Jessica Hall said.
Hall said she took three buses to get to the walk-in service in order to get some of her past tax filings.
She says she needs them ahead of her Sunday appointment with a tax preparer.
“Now we have to see what we got to tell them for not having our transcripts,” Hall said.
One man said he had been waiting outside since 3 a.m. but was still turned away.
Others said they had driven from Conroe and Galveston.
“All this stuff going on, they should have posted something so people would know so they won’t have to be driving so far,” Lacricia Ragston said.
The IRS hasn’t responded to a request for comment.
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